Terms & Conditions

These Terms explain the basis on which Revera offers gifts through this website. Please read them with our product descriptions, Delivery & Returns information and any terms presented during checkout.

About Revera

Revera offers curated gift experiences and selected individual products in the UK. You can contact the team at hello@reveragiftsuk.com. The legal business name, registration details and address must be confirmed and added before these Terms are published.

Products and availability

Each product page describes the gift experience and its included items. Gift contents vary between Nurture, Restore, Celebrate and Christmas and between price tiers. We will contact you before making a material substitution or change to an accepted order. Product photographs may illustrate presentation; check each product page for its exact contents.

Prices and payment

Prices are shown in pounds sterling. Any delivery charge and the total payable will be shown before you place the order. Payments are made through the payment methods presented at checkout. Any taxes included or charged will be made clear where applicable.

Placing an order

When you place an order, you will receive an acknowledgement. We will tell you if we cannot fulfil an order and arrange any appropriate refund. Check your order confirmation for the items, recipient information and delivery address.

Personalisation

Selected gifts include a Revera message card completed by hand using the recipient’s first name and the “Gift From” name supplied with the order. Please check spelling carefully. The product pages explain which personalisation options are available; a free-text message option is not offered at launch.

Delivery

We deliver within the areas offered at checkout. Delivery choices and charges are shown before payment. The approved delivery information currently describes standard UK delivery as 3–5 working days; any order-preparation period is additional unless specifically stated. See our Delivery & Returns page for details and contact us before placing a time-sensitive order.

Cancellations and returns

Consumer cancellation rights may apply to eligible online purchases, with exceptions specified by law (for example, some genuinely made-to-order personalised goods and certain sealed products after opening). Not every curated gift box automatically qualifies for an exception. Please read the cancellation and returns information presented before ordering and on our Delivery & Returns page. Your statutory rights in relation to faulty, misdescribed or damaged goods are not excluded.

Tea subscriptions

If an active subscription option is offered, the price, renewal interval, payment terms and cancellation steps will be shown before purchase. The proposed Hot Ginger Spark six-pack subscription is £19.80 every three months, subject to a functioning subscription checkout being available. Do not subscribe unless a recurring-payment option is clearly offered at checkout.

Customer support

For questions, delivery problems or problems with an order, contact hello@reveragiftsuk.com and include the order number if available.

Legal rights

Nothing in these Terms excludes or restricts consumer rights that cannot lawfully be excluded. The business must confirm its legal details and review these Terms before publishing.