Your questions, answered.
Ordering & Personalisation
Do I need to create an account to order?
No. You can checkout as a guest without creating an account. Creating an account lets you track your orders and manage your subscription more easily.
How does personalisation work?
At checkout, you’ll be asked for two things: the recipient’s first name and who the gift is from. That’s all we need. We’ll complete your Revera message card by hand before your gift leaves us. There’s no open-text message box — your gift includes our own thoughtfully written Revera card, personalised with both names.
Can I write my own message?
At launch, personalisation is through our Revera card only — completed by hand with the recipient’s first name and yours. We’ll be adding additional personalisation options in future.
Can I order for someone at a different address?
Yes. Simply enter the recipient’s address as the delivery address at checkout. Your gift will be sent directly to them, beautifully presented and ready to arrive.
Can I order multiple gifts to different addresses?
For multiple gifts to different addresses, please contact us at hello@reveragiftsuk.com and we’ll help you coordinate.
The Gifts
What is included in each gift experience?
Contents vary by collection (Nurture, Restore, Celebrate, Christmas) and tier (The Thoughtful £50, The Signature £80, The Indulgent £120). Each product page lists exactly what’s included in that specific experience. Every gift includes our Revera card, completed by hand.
Are the gifts suitable for allergies?
Our gift boxes may contain nut-based products, wheat-based products and products with fragrances. If the recipient has a known allergy or sensitivity, please review the contents list on the product page carefully or contact us before ordering.
Is the tea safe during pregnancy or breastfeeding?
Hot Ginger Spark Tea is naturally caffeine-free. However, if the recipient is pregnant or breastfeeding, we recommend they check the ingredients list against any personal dietary advice from their midwife or doctor before drinking.
Are the products inside the gift box branded by Revera?
Some products are Revera-branded (the Post-Birth Wash Bottle, Hot Ginger Spark Tea, the keepsake frame and card). Others are carefully sourced from trusted suppliers and included as-is. Every item is chosen for quality and usefulness regardless of brand.
Can I build my own gift box?
We don’t currently offer a build-your-own option. Every Revera experience is curated around the occasion and the person — we believe the curation is part of the gift. We’re planning to introduce more customisation options in the future.
Delivery
How long will my gift take to arrive?
We prepare every gift by hand before dispatch, then delivery takes 3–5 working days. Full delivery information is on our Delivery page.
Do you offer gift wrapping?
Yes — every Revera gift arrives beautifully presented in our Revera gift box, with tissue, ribbon and your completed personalised card. No additional gift wrapping is needed or charged for.
Do you deliver outside the UK?
Currently we deliver within the UK only. We hope to expand internationally in the future.
What if my gift doesn’t arrive in time?
If you have an urgent delivery need, please contact us before ordering at hello@reveragiftsuk.com and we’ll do our best to help. For Christmas, please check our last order dates on the Delivery page.
Hot Ginger Spark Tea & Subscription
What sizes does the tea come in?
Hot Ginger Spark Tea is available in Pack of 3 (150g · £11.00) and Pack of 6 (300g · £22.00). Individual boxes (50g) are included in Revera gift experiences but are not sold individually in the tea store.
How many cups does a 50g box make?
Approximately 20–25 cups at 2g per cup. A Pack of 6 (300g) makes around 120–150 cups — roughly three months of daily drinking.
What are the ingredients?
Naturally Dried Ginger Root (30%), Apple Pieces, Orange, Hibiscus, Rosehip, Natural Flavours. Naturally caffeine-free.
Corporate Gifting
Do you offer corporate gifting?
Yes. Revera for Business offers personalised gift experiences for employee wellbeing, new parent care, recognition, client appreciation and Christmas team gifting. All at £50, £80 and £120. Contact us at hello@reveragiftsuk.com or visit our Revera for Business page.
Can you deliver to multiple addresses?
Yes. For volume orders with multiple delivery addresses, please contact us to discuss your requirements.
