Delivery
Free UK delivery on all orders until 12 December
Every Revera gift is thoughtfully prepared by hand before it leaves us. We take care with every order — please allow time for us to prepare your gift properly.
UK standard delivery
| Order value | Delivery cost | Estimated delivery |
|---|---|---|
| All UK orders (until 12 December) | Free | 3–5 working days |
Last order date for Christmas delivery: 12 December.
Order processing time
We prepare every gift by hand, including completing your personalised card before it leaves us. We’ll email you as soon as your gift is on its way.
During busy periods (November–December) processing times may be slightly longer. We’ll always let you know.
Delivery address
All gifts are delivered directly to the address you provide at checkout. Please double-check the delivery address carefully — we are unable to redirect orders once dispatched.
Last Christmas order dates
Last order date for Christmas delivery: 12 December. Please contact us before placing a time-sensitive order.
Returns & Refunds
Because our gifts are personalised and curated by hand, we are unable to accept returns on completed gift orders unless an item arrives damaged or there is an error on our part.
Damaged or incorrect items
If your order arrives damaged or something isn’t right, please contact us within 48 hours of delivery at hello@reveragiftsuk.com with:
- Your order number
- A description of the issue
- A photograph of the item(s)
We will always put things right as quickly as possible.
Hot Ginger Spark Tea — returns
As a food product, we are unable to accept returns on opened tea orders. If your tea arrives damaged or there is a quality issue, please contact us and we will resolve it.
Your consumer rights
Your statutory rights under UK consumer law are not affected by this policy. If you have any concerns, please contact us.
Contact: hello@reveragiftsuk.com