This Privacy Policy explains how Revera handles personal information when you browse our website, contact us or purchase a gift. It should be read alongside our Cookie Policy and the information supplied at checkout.
Who we are
Revera is a UK gifting business offering thoughtfully curated gifts. For privacy questions, contact us at hello@reveragiftsuk.com. Our full registered business identity and correspondence address will be provided once confirmed by the business owner.
Information we collect
- Contact details and correspondence when you contact us.
- The purchaser’s name, email address, telephone number and billing or delivery details when you place an order.
- The recipient’s first name and delivery details when you send a gift directly to someone else.
- Order details, product selections, personalisation names, transaction status and communications about an order.
- Newsletter preferences when you choose to subscribe.
- Technical information needed to operate and secure the website, including cookie information as described in our Cookie Policy.
Why we use your information
We use information to process orders, complete personalised cards, deliver gifts, provide support, maintain business records and keep the website secure. These activities may rely on performance of a contract, compliance with legal obligations or legitimate interests, as appropriate. Optional marketing communications are sent only where a valid legal basis applies; you may unsubscribe at any time.
Payments and service providers
Payments are handled through the payment methods available at checkout. Relevant information may be shared with payment processors, delivery providers, website hosting, support and email services only where needed to operate the store. The actual providers used must be reviewed before this policy is published.
Gift recipients
When you send a gift to another person, we use their details to prepare and deliver the order. Please provide accurate information and only share what is needed for delivery.
How long information is kept
We retain personal information only for as long as needed for the purposes above or where a legal record-keeping obligation applies. Retention periods differ for purchase records, communications and marketing subscriptions; the business must confirm its actual retention schedule before publication.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict personal data, object to certain processing, or request a portable copy. Contact us using the address above. You may also raise a concern with the UK Information Commissioner’s Office at ico.org.uk.
Security and international services
We take reasonable steps to safeguard information. Some service providers may process data outside the UK; any transfers must be handled using appropriate safeguards. The services actually used will be reviewed before publication.
Changes and questions
We may update this policy to reflect changes in the website or how we operate. For questions, please use our Contact page.